Job Vacancy of Programme Officer at Tata Institute of Social Sciences (TISS)

ORG- Tata Institute of Social Sciences (TISS)
Closing Date- 30th September, 2019

Tata Institute of Social Sciences (TISS) was established in 1936 and is a deemed university fully funded by the University Grants Commission, Government of India. TISS offers over 50 Master’s Degree programmes from its Mumbai, Tuljapur, Guwahati and Hyderabad Campuses. Masters’ programmes are offered in a range of socially relevant inter-disciplinary areas.

Name of Post
Programme Officer

About iCALL Psychosocial Helpline
iCALL Psychosocial Helpline; a field action project of the School of Human Ecology at the Tata Institute of Social Sciences Mumbai, provides counselling, support, information and referral to individuals in emotional and psychological distress, over the telephone, email and chat. The helpline currently runs six days a week, from Monday to Saturday, from 8 AM to 10 PM. Apart from service provision, iCALL engages in various research, capacity building and outreach efforts independently and in partnership with State Governments and NGOs across the country. iCALL is looking to expand its team to meet its growing requirements.

Job Profile
The candidate shall report directly to the Programme Coordinator & Project Director of iCALL, and shall assist with the following:

  1. Assisting the Programme Coordinator in leading a team of counsellors
  2. Providing counselling over calls and emails
  3. Training and supervision of counsellors at iCALL
  4. Writing reports, newsletters research papers and coordinating with partner agencies
  5. Designing and delivering training modules conducting workshops, and assisting in publicity efforts
  6. Cultivating relevant partnerships for iCALL
  7. Developing and Assisting in strategic planning

Qualification & Experience

  1. Possess a full-time Master’s Degree in Counselling or Clinical Psychology (MA/Msc) from a recognized and reputed University
  2. Have at least three to five years of counselling experience. Experience of leading a team/ supervising mental health professionals of one year would be an added advantage
  3. Speak English and Hindi and at least one regional Indian language fluently
  4. Possess excellent academic writing skills in English and research skills
  5. Have sound knowledge of therapeutic process skills and psychotherapy
  6. Be skilled in public speaking
  7. Be willing to work in flexible hours and to travel within Mumbai and to different parts of the country to conduct outreach, training, and workshops on a regular basis.

4, 20, 000 - 4, 56, 000 Per annum

How to apply
Office Contact Tel: 022-25525599
Desirous candidates may send their résumé to  before 30th September 2019 with a subject line Application for the post of ‘Programme Officer”.

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