Branch Manager

  • Bank-HDFC
  • Job details
  • Ensure branch targets are met
  • Ensure all guidelines and regulatory requirements are followed
  • Manage, train and motivate staff to deliver world-class service
  • Eligibility 

  • 1-Graduate/Post Graduate degree essential along with CAIIB (Optional), NISM, IRDA
  • Roles and responsibility 
  • Business Development
    • 1-Scope and target customers in your catchment in collaboration with Product/Sales support
    Customer Service
    • 1-Ensure service quality
    • 2-Resolve complaints accurately
    Operations
    • 1-Conduct internal checks on a regular basis
    • 2-Ensure process checks relating to vaults are conducted
    • 3-Responsible for sys-admin and setup within the branch
    Audit and Service Quality
    • 1-Ensure adherence to all processes stipulated by Audit and Senior Management
    • 2-Monthly / Periodic Verification of Auditable items at branches
    • 3-Daily review of reports at branch
    • 4-Ensure satisfactory audit at the branch
    Staff Management
    • 1-Ensure adequate training of staff on all products, processes and services of the bank
    • Increase awareness of various policies of the bank with regard to customer service and compliance

    • How to apply 
    • For more details and application link 


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